Returns & Exchanges
At Rival Strength, we are committed to providing high-quality gym equipment that meets your training needs. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Gear
Ensure all items are in their original, unused condition and securely packed in the original packaging to prevent damage during transit.
Ship It Back
Affix the provided shipping label or use a tracked courier service to send the package back to our main distribution center.
Inspection and Refund
Once our warehouse team inspects the equipment, we will process your refund or dispatch your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing